Frequently Asked Questions
Online Store FAQ
Feel free to browse through the list of frequently asked questions sent by our customers.
ProxyRx is the veterinary supply company that we use for our on-line store. We are able to carry more products at very competitive prices by using this on-line pharmacy which is a trusted distributor of veterinary products.
No, only our active clients may order from our store. All prescription medications must be approved by our doctor who has a doctor-patient relationship with your pet. We cannot approve prescriptions for pets we have never seen.
Click on the online store icon on our website. Follow the directions to set up your account.
After selecting your items and completing the "check out" we will receive an email to approve or deny the request. Once the request is approved or denied you will receive an email notice of your order status.
You may call our office and we will help you try to find the problem.
Click on the link to ePethealth and follow these easy steps to create a username and password. You can set up medication reminders.