1319 Archdale Drive
Charlotte, NC 28217

704-552-2333

About Our Hospital Frequently Asked Questions

I think my pet ate something that’s making him/her sick, and he/she has lost consciousness/is having seizures/trouble breathing. What should I do?

During normal business hours, bring your pet in immediately. Call our animal hospital right before you leave or while you’re on your way to help us prepare for the situation.

If your pet gets sick outside our normal hours, take your pet immediately to an emergency veterinary clinic.

C-Vets [Charlotte Veterinary Emergency and Trauma Services] (Matthews)
2440 Plantation Center Dr
Matthews, NC 28105
704-844-6440

Carolina Veterinary Specialist and Animal Emergency (southwest Charlotte)2225 Township Rd
Charlotte, NC 28273
704-588-7015

I’m worried about my pet’s upcoming surgical procedure. What do you do to help ensure your patients’ safety during surgery?

Our veterinary team takes every precaution so that your pet receives the highest-quality care. We perform a physical exam and pre-anesthetic testing before surgery and monitor your pet during surgery. During the procedure, a veterinary technician will continually assess your pet’s heart and respiratory rate, blood oxygen level, temperature, and other vital signs to help prevent any anesthetic risk. We also provide appropriate pain medication to keep your pet comfortable during recovery.

Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?

We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number. You may also print a copy of your pet’s vaccination record from your epet health account – sign up under the My Pet tab of the website. You must have an email address in our computer system and sign up with that email to set up the account.

Did you know that we offer veterinarian supervised pet boarding services at our animal hospital for dogs, cats, and rabbits. Our boarding areas are all indoor, heated and cooled. Our larger dogs are housed in modular kennels, and our cats and tiny dogs are in a separate ward. Our professional and friendly staff takes great care of our pet guests. We understand that each pet is unique, and we will make every effort to ensure that your pet is safe, happy, and healthy during his or her stay with us.

We can accommodate special needs, health issues, medication, or a special diet. You are welcomed to bring your pet’s food, toys, or bed from home. We understand that your pet has a special place in your family and that leaving your pet with someone while you travel can be a source of anxiety and uncertainty. We take great pride in our attention to cleanliness and in providing the highest quality care to each pet that stays with us.

Can my pet see the same veterinarian/veterinary technician each time we visit?

At this time, our animal clinic only has one veterinarian, Dr. Barry George, so you will see the same veterinarian at each visit. On rare occasions, he will have a relief veterinarian fill in so he may attend continuing education or a family function. You may call to make sure he is in before you come. With a small staff, you will also see the same veterinary assistant on your visits. This allows us to get to know your pet very well.